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Magnetic Cables & Adapters

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Best Practices for Using Your Magnilink Magnetic Cable

Using your Magnilink Magnetic Cable is easy and satisfying — but to get the best performance and durability, a few simple steps and precautions go a long way. Here’s how to use your cable like a pro. 📦 What’s Included? Depending on the model you ordered, your cable will come with either: - A pack of 2 USB-C magnetic tips - Or a set of 3 magnetic tips: USB-C, Micro-USB, and iOS (Lightning) These tips are reusable, interchangeable, and designed for long-term use with all your devices. 🧼 Step 1 – Clean Your Charging Port Before inserting the tip into your phone or device, it’s important to clean the charging port. Dust, lint, or debris inside your port can: - Cause weak magnetic hold - Lead to tips falling out - Or even cause a short-circuit 🧰 Use an air spray or a wooden toothpick to gently remove any dirt. ⚠️ Never use metal tools — they could damage your port! 🔌 Step 2 – Insert the Magnetic Tip Gently insert the magnetic tip into your device’s charging port. Make sure: - The tip sits flush and firmly - There’s no wiggle or looseness You can leave the tip inside your device — it’s safe and won’t harm your phone. ✅ Step 3 – You’re Good to Go! Now just bring your cable close — it’ll snap into place magnetically. Enjoy instant charging without fumbling with cables! (That wasn’t too complicated, was it?) 📝 Tips to Maximize the Life of Your Cable 🧲 1. Leave the Tip In You can safely leave the magnetic tip inside your device — it won’t damage your port and actually helps protect it from wear and tear. ↘️ 2. Disconnect Gently To unplug the cable, use a diagonal motion rather than pulling straight. This reduces stress on the connector and prevents it from bending or breaking. ❌ Don’t yank it out vertically — this can weaken or damage the connector over time. 💥 3. Protect Against Drops The magnetic tips are made with precision — but magnet material is more fragile than standard metal. - A hard drop can damage the tip. - If it becomes chipped or cracked, stop using it and replace the tip. 🧹 4. Clean Magnets Periodically If you notice that the magnet feels weaker over time, check for dust or debris on either side of the connection (cable head or tip). - Use a soft cloth or cotton swab with isopropyl alcohol to clean it. - Avoid moisture or liquid cleaners.

Last updated on Aug 06, 2025

Magnilink Magnetic Cable and Compatibility with Android Auto / CarPlay

Many customers ask us if our magnetic cables work with Android Auto or CarPlay. The short answer is: they can, but compatibility may vary depending on your vehicle and setup. Below, we explain the key points to help you understand why. 🔌 Data Transfer: All Magnilink Cables Support It All our Magnilink cables support data transfer speeds up to 480 Mbps, which is the standard required for Android Auto and basic CarPlay functionality. This means that technically, our cables are capable of supporting both systems. 📱 Apple CarPlay Compatibility While our cables are designed to work with CarPlay, there are some limitations to consider: - Newer CarPlay systems often require a “Made for iPhone” (MFi) certified cable. - Apple does not provide MFi certification for magnetic cables, so our products cannot be officially certified, despite being technically compatible. - As a result, CarPlay may work flawlessly in some vehicles, while others may not recognize the cable at all. Important: This limitation is related to Apple’s certification policy, not a defect in our cable. 🤖 Android Auto Compatibility For Android Auto, the situation is a bit different: - Android Auto requires at least 480 Mbps, which our cables fully support. - For basic use (maps, calls, music), our cables generally work well. - However, some advanced Android Auto setups (especially in newer car models) may require USB 3.0 speeds for more demanding functions — and our cables do not currently support USB 3.0. ⚠️ Pivoting Head Designs and Connection Stability Another factor to keep in mind is the mechanical design of our magnetic heads: - Cables like the DUO PIVOT, 180 ULTRA, and 360 PRO feature pivoting, rotating heads for flexible use. - While convenient, these moving parts can reduce connection stability, especially for data transmission. - On bumpy roads, the pivoting design may cause split-second disconnections, which can interrupt Android Auto or CarPlay. ✅ For Maximum Stability If you’re planning to use Android Auto or CarPlay regularly, we recommend: - Using a straight-head cable like the Magnilink MAXX, ULTRA, or PRO. - Ensuring a tight and clean connection between the cable and adapter. - Avoiding thick or damaged phone cases that might interfere with the magnetic connection.

Last updated on Aug 06, 2025

Troubleshooting Guide: Magnilink Magnetic Charging Cable Not Working

If your Magnilink magnetic cable isn’t charging your device, don’t worry — it’s often a small issue that can be fixed quickly. Below is a list of the most common causes and how to test or fix them yourself before contacting us. ✅ Possible Causes & How to Fix Them 1. The Magnetic Tip Is Not Fully Inserted Even if it looks connected, the tip might not be pushed in all the way — especially with certain phone cases. This results in no power transfer or a weak connection. What to do: - Remove your phone case - Reinsert the magnetic tip - Make sure it’s firmly and fully seated into the charging port 2. Dust or Debris Inside Your Device Port Your charging port might be full of dust — it’s more common than you think. How to clean it: - Use a wooden toothpick to gently remove debris - Or blow it out using compressed air - Avoid using sharp tools to prevent damage A clean port ensures a secure and uninterrupted connection. 3. Dust or Debris on the Cable or Tip Even a tiny amount of dirt or metal particles on the magnetic surfaces can interfere with charging. Solution: - Gently clean both the cable head and magnetic tip using isopropyl alcohol (at least 70%) - Let everything dry completely before using 4. Make Sure You’re Using a Compatible Wall Charger Not all chargers are created equal — and with magnetic cables, power matters more than you might think. Due to the nature of the magnetic attachment system and, in some models, the pivoting head design, there can be a slight loss of power during transmission. This is completely normal for magnetic systems — but it means you need a powerful enough wall charger to compensate and ensure stable, fast charging. Your wall adapter should: - Have a USB-C output (not USB-A) - Support at least 20W of output power - Be Power Delivery (PD) compatible For best performance, we highly recommend using a GaN charger (Gallium Nitride), which delivers consistent, high-efficiency power in a compact format. 🔌 You can find many on Amazon, or order our official PowR GaN 65W Charger here. ⚠️ Using a low-output or outdated charger can lead to unstable or slow charging — even if the cable is working perfectly. 5. The Tip and Cable Must Match the Same Cable Family Magnilink uses different tip configurations across ranges. Mixing tips from other models can cause charging failure. Compatibility rules: - MAXX cables (5-pin) → Only work with MAXX tips - PRO cables (9-pin) → Only work with PRO tips - ULTRA cables (16-pin) → Only work with ULTRA tips Always use the original tips that came with your cable. 6. Try Reversing the Connection Order Some devices may have failsafe detection that blocks unfamiliar magnetic connections. Try this workaround: 1. Attach the magnetic tip to the cable first 2. Then plug the full unit into your phone/tablet 3. If it works, restart your device 4. Then test the regular way (tip in device first, then magnetically connect) 7. LED Doesn’t Turn On If your cable’s LED doesn’t light up, test with: - A different power adapter - A different device - A known working USB-C charger This will help isolate whether the cable is getting power at all. 8. Device Doesn’t Support USB-C Power Delivery (PD) Some devices — especially older models — are not compatible with USB-C to USB-C Power Delivery. Solution: Use a USB-C to USB-A adapter to disable PD. Charging speed will be slower, but the connection may become more stable. 9. Charging Is Unstable or Cuts In & Out If your cable works intermittently: - You may be using a pivoting-head model (like 360 PRO or 180 ULTRA) - Movement or bumps can momentarily break the connection Try: - Holding the cable steady while charging - Switching to a straight-head model (Magnilink MAXX, Magnilink PRO, Magnilink ULTRA) for better stability 📩 Still Not Working? If none of these tips resolved your issue, we’re here to help! 👉 Contact us here Please include: - Your order number - A short description of the issue - (Optional) A photo or video showing the connection and cable behavior We’ll get back to you as soon as possible with a solution.

Last updated on Oct 30, 2025